Focusing on the application of intelligent tools that support expert claims decision-making enhances customer experience and empowers assessors to focus on what matters mostLOS ANGELES, May 14, 2025 (GLOBE NEWSWIRE) -- Friendly, provider of enterprise artificial intelligence (AI) solutions for insurance, reinsurance, and financial services companies, is pleased to announce Fionna Kossmann has joined the Friendly team as a Product Owner for the company’s claim solutions.
Fionna’s hands-on knowledge of the claim process and how things work day-to-day in a global company, like Gen Re, will be very valuable in future product development and application.” About FriendlyFriendly’s enterprise artificial intelligence (AI) solutions streamline workflows, improve ease-of-use, and generate detailed data reports and summaries for insurance, reinsurance, and financial services companies.
"I am looking forward to working with Friendly’s customers to explore how our technology can support assessors in making confident decisions and delivering compassionate, efficient service.” As a claims product owner, Kossmann will utilize nearly 15 years of experience with Gen Re to help manage, define, and prioritize new features and functionality, ensure the product aligns with the overall business strategy, and collaborate with stakeholders.
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